Shipping & Returns

All purchases are shipped through the United States Postal Service (USPS)

All domestic purchases are given a tracking number for shoppers to be able to track their package's delivery date.
2-3 business days is the processing time and does not include the shipping time.
3-5 business days is the shipping time and does not include processing time.
Original shipping fees are non-refundable and return shipping is the responsibility of the customer.
Shipping is calculated based on zip code and weight and are presented to you throughout checkout process online.

To return your product, you should mail your product to: Extremely Refined, 344 SW Wilshire Blvd. Ste. O , Burleson TX 76028, United States

You will be responsible for paying for your own shipping costs for returning your item to return. Shipping costs are non-refundable and returns will be submitted via store credit.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Tortoise Guest Towel Holder